Categoría: AI News

Zendesk vs JIRA: Comparing Two Customer Support Software Programs Agents can use basic automation (like auto-closing tickets or setting auto-responses), apply list organization to stay on top of their tasks, or set up triggers to keep tickets moving automatically. Using this, agents can chat across teams within a ticket via email, Slack, or Zendesk’s ticketing…

Marketing AI: The Future of Smart Marketing Price setting typically requires careful and extensive calculation, taking various factors into consideration. Price negotiation is more of an art than a science, especially for big ticket items. Retailing/frontline is the area of marketing that most employs embodied AI (i.e., robots) to facilitate frontline interactions. Modern technology has…

Spot grid crypto trading bot how to automate grid trading strategies on OKX AIO bots update whenever shopping cart processes change so they can stay one step ahead. When bots purchase items in large quantities, it can deprive regular customers of the chance to buy those items. This can lead to frustration and even anger…

How Hospitality Brands are Using Chatbots In most cases, a hotel bot of this kind will be used as a digital customer service agent, responding to queries, providing useful information, and even answering specific questions. The level of sophistication a hotel chatbot can deliver will generally depend on the underlying technology and its use. Lastly,…

What is Cognitive Process Automation? It’s like having an extra pair of hands that are not only capable but also intelligent, learning from each interaction to become more efficient. This synergy between human intelligence and artificial intelligence is what makes CPA a game-changer in today’s business world. In some ways, this classification borrows from the…

The Latest Developments in the Generative AI Market In the absence of strong technical differentiation, B2B and B2C apps drive long-term customer value through network effects, holding onto data, or building increasingly complex workflows. Existing market maps describing the landscape for generative AI lack a convincing organization, instead seeming to be random boxes based on…

Deep learning for natural language processing: advantages and challenges National Science Review OCR and NLP are the technologies that can help businesses win a host of perks ranging from the elimination of manual data entry to compliance with niche-specific requirements. ABBYY FineReader gradually takes the leading role in document OCR and NLP. This software works…

Archbee March 2023 Product Updates MParticle is a Customer Data Platform offering plug-and-play integrations to Zendesk and Intercom, along with over 300 other marketing, analytics, and data warehousing tools. With mParticle, you can connect your Zendesk and Intercom data with other marketing, analytics, and business intelligence platforms without any custom engineering effort. However, if you…

What is NLU Natural Language Understanding? NLU algorithms are used to process and interpret human language in order to extract meaning from it. They are used in various applications, such as chatbots, virtual assistants, and machine translation. NLU is the ability of a machine to understand and process the meaning of speech or text presented…

5 Best Shopping Bots Examples and How to Use Them This company uses its shopping bots to advertise its promotions, collect leads, and help visitors quickly find their perfect bike. Story Bikes is all about personalization and the chatbot makes the customer service processes faster and more efficient for its human representatives. They ensure an…